Shipping & Returns

SHIPPING POLICY

All Kiwi Cycling Company purchases are shipped locally in New Zealand and overseas using New Zealand Post standard mail service. Domestic deliveries are usually made within 3-4 days but Covid 19 can mean it takes a little longer to get to you.

International deliveries have an extra fee of $20.00 for standard New Zealand Post service but there may be import fees, duties or taxes that the purchaser may have to pay prior to delivery. Most often it takes around 10-14 days for overseas deliveries however Covid 19 may affect delivery time.

RETURNS POLICY

We like you to be happy with your purchase. If for some reason you are not happy please contact us through the contact me page and we will arrange a swap or refund. All goods must be returned within 30 days and be unused, in original packaging with the tags still connected.